Data protection policy

Fr 99 Privacy Policy

Fr 99 places the highest priority on protecting your personal information. This Privacy Policy clearly outlines what data we collect, how it is used, and how we keep it secure.

Last updated: January 2026
Our Commitment: fr 99 never sells your personal data to third parties. Protecting your privacy is our ethical responsibility.

Introduction & Applicability

This Privacy Policy applies to all users of the fr 99 (https://fr99.biz) platform and its services. By registering or using fr 99, you are deemed to have accepted this Privacy Policy.

Millions of people in Bangladesh share personal information online every day — yet many have no idea where that data ends up. fr 99 believes every user should have full control over their own data. That's why we've written this policy in plain, straightforward language — no legal jargon, no fine print.

This Privacy Policy covers the following:

  • What information does fr 99 collect
  • How That Data Is Used
  • How Long Your Data Is Retained
  • Who can access your information
  • What are your rights regarding your information
If this Policy changes, you will be notified via SMS to your registered phone number or through a notice on the platform. Continued use of fr 99 after any changes constitutes acceptance of the updated Policy.

What information is collected

Fr 99 only collects data that is genuinely necessary to provide its services. We never ask for information we don't need.

Data type Example Time of collection
Identity information Name, date of birth, national ID number Registration & Verification
Contact Information Mobile number, email, address Upon Registration
Financial information BKash/Nagad number, transaction history For Payments
Device Information IP address, device type, browser Automatically
Usage Data Betting history, favorite games, session duration While using the platform
Cookie data Login sessions, preference settings When Visiting the Website

The information you provide at registration must be accurate and complete. Incorrect details may prevent account verification and cause payment issues.

How Your Data Is Used

Fr 99 uses the information it collects for the following purposes. Each purpose has a clear reason behind it, and no data is used unnecessarily.

  • Account Management: Identity information is used for registration, login, and account security.
  • Payment Processing: Financial information is required to properly process deposits and withdrawals.
  • Identity verification: Identity document details are verified through the KYC process to prevent money laundering and fraud.
  • Customer Service: Our support team uses your contact information to resolve issues.
  • Personalized experience: Relevant offers and games are shown based on your preferences and betting history.
  • Security Assurance: Device and IP information is reviewed to detect suspicious activity.
  • Legal obligation: Your data may be used in regulatory reporting as required by the relevant authorities.
Marketing Communications: fr 99 may send you SMS messages or notifications about promotions and offers. You can opt out at any time from your account settings.

Data Sharing & Third Parties

Fr 99 never sells your personal data. However, it may be shared with specific third parties in the following limited circumstances:

  • Payment providers: Payment gateways such as bKash, Nagad, and Rocket receive the necessary information to verify transactions.
  • Identity Verification Services: Trusted third-party providers verify identity documents as part of the KYC process.
  • Legal Authorities: We may be required to disclose data under a court order or government directive.
  • Technology Partners: Server and cloud service providers process encrypted data — they cannot directly access your information.

All third-party partners are required to comply with fr 99's privacy standards. Partnerships are terminated in the event of any breach of agreement.

Cookie Policy

When you use the fr 99 website, cookies are stored in your browser. Cookies are small data files that websites place on your device — they keep you logged in and remember your preferences.

Cookie Types Purpose Duration
Essential cookies Login Sessions & Security Deleted at end of session
Functional cookies Saving language, region, and preferences 30 days
Analytics Cookies Usage Analysis & Improvement 90 Days

You can disable cookies at any time from your browser settings. However, disabling essential cookies may affect the functionality of certain features.

Data retention period

Fr 99 does not store your data indefinitely. Each type of data has a defined retention period:

  • Account Information: For as long as your account is active, and for 5 years after closure (as required by law).
  • Transaction Records: 7 years, in accordance with financial regulatory requirements.
  • Communication history: Customer service records are kept for 2 years.
  • Cookie Data: 30 to 90 days, depending on cookie type.
  • Log Files: Server logs are retained for 6 months for security purposes.
Data Deletion Request: You may request deletion of your data before the scheduled retention period. However, we are required by law to retain certain information where legal obligations apply.

Your Rights

As a fr 99 user, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

Right to Access Data

You may request to know what information fr 99 holds about you.

Right to rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain conditions.

Right to restrict processing

You may request that your data be restricted from use for specific purposes.

Right to Data Portability

You may request a copy of your data in a standard, portable format.

Right to Object

You may object to your data being used for marketing or profiling purposes.

Security Measures

Fr 99 uses industry-standard security measures to protect your data. We don't just have policies — we take real technical steps to keep your information safe.

  • SSL/TLS Encryption: All data transmitted on the website is secured with 256-bit encryption.
  • Database encryption: Sensitive data in storage is kept in encrypted format.
  • Two-factor verification: Using OTP at login adds an extra layer of security to your account.
  • Firewall Protection: Advanced firewalls block unauthorized access.
  • Regular Security Audits: Third-party security experts conduct regular vulnerability assessments.
  • Access Controls: fr 99 employees are granted access only to the information necessary for their role.
In the Event of a Data Breach: If a security incident occurs that affects your data, you will be notified within 72 hours and prompt corrective action will be taken.

Protection of minors

Fr 99 strictly does not collect data from or provide services to anyone under the age of 18. Age is verified at registration, and ID verification may be requested if there is any doubt.

If a minor has registered through any means, please contact our support as soon as a guardian becomes aware. The account will be closed and all associated data will be deleted.

Contact & complaints

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch. We aim to respond within 48 hours.

  • Email: privacy@fr99.biz
  • General Support: support@fr99.biz
  • Live chat: Help Center Available 24/7 from

For more details about our Privacy Policy or to learn about our Terms of Service, visit our Terms & Conditions View page.

Why is fr 99 safe with your information?

We protect your privacy not just with words, but with technology and policy.

End-to-End Encryption

Every transaction and piece of personal information you share is protected with 256-bit SSL encryption — the same standard used in banking.

Your data is never sold

Fr 99 never sells your personal information to third-party advertisers or data brokers.

OTP Two-Factor Authentication

Mobile OTP verification for login and transactions — preventing unauthorized access to your account.

Your Data, Your Control

Manage marketing notifications, view your data, or request deletion — all from your account settings.

Defined Retention Period

We don't retain data beyond what's necessary. Each type of data has a set retention period and is deleted once that period expires.

Support in Bengali

Have any privacy questions or concerns? Reach out to our support team — available 24/7 to assist you.

Start Betting in a Secure Environment

Feel confident after reading our Privacy Policy? Your data is safe with fr 99 — join now and enjoy a secure betting experience.

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